We deeply value our customers and there is nothing more important than providing an after sales-service of the highest quality. With that in mind we have launched our new support.goodwe.com platform for online technical service support. This new platform is the fastest, most optimal and convenient way of attending the support needs of our customers. On this system our customers get one single ticket that will be used for tracking progress, checking the outcome of the enquiry and evaluating the whole quality of the service. Based on historical data, GoodWe has also prepared a section with frequently searched technical information intended to help customers to solve general issues. You can also access this new tool from the GoodWe Website under the Section “Service & Support” at the Home Page.
